Effective Date: January 1, 2025
XE Engineering Inc. ("XE," "we," "our," or "us") values the privacy of our clients, collaborators, and website visitors. This Privacy Policy describes, at a high level, how information is collected, used, stored, and safeguarded in connection with our professional engineering services, digital plan sales, and website operations.
This policy is written to reflect customary practices of professional architecture and engineering firms and is intended to provide transparency without unnecessary legal complexity.
Information is collected only as reasonably necessary to provide engineering and design services, process transactions, comply with professional obligations, and operate our website.
When you engage with XE—such as requesting services, purchasing plan sets, submitting inquiries, or executing agreements—you may provide identifying and contact information, including name, email address, phone number, billing or project address, order details, and written communications. Where applicable, this may also include electronic acknowledgments or signatures associated with plan purchases or professional agreements.
In addition, limited technical information is collected automatically when users access our website. This may include IP address, browser or device type, operating system, referrer information, and general usage data. Such information is used for system functionality, security, and operational monitoring, and not for advertising or profiling.
XE does not intentionally collect sensitive personal data and does not request information unrelated to the provision of professional services.
Information is used for purposes consistent with professional engineering practice, including:
Information may also be reviewed in aggregate form to evaluate system performance or service demand. XE does not engage in behavioral advertising, data brokerage, or marketing profiling activities.
Information is stored using commercially reasonable administrative and technical safeguards appropriate for a small professional engineering firm. Data is maintained on secure cloud-based infrastructure commonly used within the industry.
Certain records—including project correspondence, agreements, calculations, and plan-related documentation—may be retained for periods consistent with professional practice standards, risk management considerations, and applicable regulatory or contractual requirements. Retention periods may vary depending on the nature of the service, project type, or governing authority.
While reasonable efforts are made to protect information, no data system can be guaranteed to be entirely secure.
XE does not sell personal information.
Information may be shared on a limited basis with third parties that support core business operations, such as payment processors, document delivery platforms, or IT infrastructure providers. These parties receive only the information necessary to perform their services and are expected to handle it appropriately.
Information may also be disclosed if required by applicable law, regulation, court order, or lawful governmental request, including requests associated with permitting, enforcement, or professional oversight.
You may request access to or deletion of personal information maintained by XE, subject to reasonable limitations related to professional recordkeeping, contractual obligations, or legal requirements. Requests may be submitted to admin@xe-eng.com, and will be addressed within a reasonable timeframe.
XE does not currently conduct marketing email campaigns.
The XE website may use cookies or similar technologies that support essential site operations, security, and performance monitoring. These technologies are not used for targeted advertising or behavioral tracking. Browser settings may be used to control cookies, though some site functionality may be affected.
XE services and website content are not intended for children under the age of 13. XE does not knowingly collect personal information from minors.
California residents may have additional rights under applicable privacy laws, including rights related to access and deletion of personal information. Requests may be submitted to admin@xe-eng.com and will be handled in accordance with applicable requirements and professional obligations.
This Privacy Policy may be updated periodically to reflect changes in services, systems, or professional practices. Updates will be posted on this page with a revised effective date.
For questions regarding this Privacy Policy or XE's information practices, please contact:
XE Engineering Inc.
Email: admin@xe-eng.com